Nothing you promised quietly disappears.
Every promise in your mail, in both directions, with an age on it. What you owe, what you are still waiting on, and what has gone quiet too long.
You promised
2Send the revised numbers before the board meeting
Elena Rodriguez, NorthwindDue FridayShare the updated migration plan
Priya Nair, Northwind2 days overdue
They promised
2Send the signed statement of work
James Okoye, FairlineWas due MondayConfirm the onboarding date
Marta Silva, Cedar GroupDue next week
Every row was read out of an email and links back to the message it was said in.
See it working
What you owe and what you are still waiting on, in one ledger, with the age of each one showing.
What it actually does
- 1
It finds the promise
Detected as your mail is read, in both directions. What you committed to, and what someone committed to you.
You owe. They owe. Same ledger.
- 2
One promise stays one row
The same commitment restated three different ways across a thread does not become three items. Restatements attach to the original as more evidence.
thread : direction : intent, one identity.
- 3
It ages, then it tells you
When a thread has been quiet for three days after your reply it moves to the waiting board. Overdue promises surface on their own.
3 quiet days after your reply.
Why this holds up
Both
Directions, one view
Most tools track your to-do list. This tracks the other half too, which is where the revenue usually stalls.
Likely
Never stated as done
When CevroFlow sees a reply go out it marks the promise as likely completed and says so in those words. Only a human click makes it confirmed. An inference is never presented as a fact.
3 days
Before it counts as waiting
One number, defined in one place, used by the board, the badge and the nudge. No two parts of the product disagree about what waiting means.
1 link
Back to the source
Every row names the message it was read out of. If you disagree with a commitment, you can see the sentence that produced it.
Sorted by how long, not how recent
An inbox pushes quiet threads down, which is exactly when they need attention. This does the opposite. Three quiet days after your reply and the thread moves here — one number, defined once in the code and read by the board, the inbox badge and the nudge alike.
Waiting
Sorted by how long, not by how recent.
James Okoye
11d
Statement of work, signed copy
You are waiting on them
Cedar Group
6d
Onboarding date confirmation
You are waiting on them
Elena Rodriguez
4d
Re: Revised proposal
They are waiting on you
Restating it does not duplicate it
The same commitment gets worded three different ways across a long thread. Each restatement attaches to the original as more evidence rather than becoming a new item, which is the difference between a ledger you trust and a list you stop opening.
- Identity is the thread, the direction and the intent, so the same promise resolves to the same row every time.
- A later commitment that genuinely replaces an earlier one is marked as superseding it rather than sitting alongside it.
- Every row names the messages it was read out of, so you can check the sentence that produced it.
- A promise marked likely completed says likely, in that word, until a person confirms it.
What it does not do
Every tool has edges. These are ours, so you find out here rather than in week two.
It only knows what was written in email. A promise made on a call or in Slack does not exist here.
Likely completed is an inference from a reply going out, not proof the work was done. It stays likely until you confirm it.
It does not chase for you. It drafts the follow-up and surfaces the thread, and you decide whether to send.
A promise phrased very indirectly may be read as ordinary conversation and missed entirely.
Questions about Commitments and Follow-up
- What counts as a commitment?
- A stated obligation with an owner. "I will get you the revised numbers by Friday" is one. "We should probably revise the numbers" is not.
- Does it track what other people owe me?
- Yes, and that is half the point. The board shows what you owe and what you are waiting on side by side, each with how long it has been outstanding.
- How does it know a promise was kept?
- When it sees a reply go out on that thread it marks the commitment as likely completed. It stays likely, in those words, until a person confirms it. An inference is never shown as a confirmed fact.
- Will it chase people automatically?
- No. It surfaces the stalled thread and can draft the follow-up, but nothing leaves your account without you clicking Send.
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