Answers before youconnect anything.
Every question people ask before trying Cevron, grouped so you can find yours fast. Billing specifics live on the pricing page.
Getting started
Is Gmail required?
Yes, today. Cevron connects to a Gmail account (Google Workspace accounts work the same way). Outlook and other channels come once Cevron does Gmail exceptionally well.
Does Cevron replace Gmail?
No. It sits above Gmail as an intelligence layer. Your mail stays exactly where it is, untouched. Cevron reads it and tells you what matters. You keep using Gmail to send.
Which email providers do you support?
Gmail today. Outlook, Slack, and other channels come once Cevron does one channel exceptionally well.
How long until it's useful?
Cevron reads your last 30 days while you finish setup. The dashboard fills in as it works, so you see prioritized email before the sync completes, usually within a few minutes.
What kind of businesses use Cevron?
Any business that runs on email: marketing agencies, ecommerce, consulting and coaching, real estate, recruitment and HR, finance and accounting, healthcare, and SaaS. Tell Cevron what kind of business you run and every AI decision reasons about your mail through that lens, not a generic one.
Can I try Cevron for free without a credit card?
Yes. Starter includes a 7-day free trial with no credit card required.
What actually happens on day one?
Connect Gmail, about four minutes, and Cevron reads your last 30 days while you finish setup. You'll see a prioritized dashboard (what needs a reply, what's a meeting, what's overdue) usually within a few minutes, not after some long onboarding wait.
How the AI works
Does AI send emails on its own?
Never. Cevron can draft a reply or a new email, but nothing sends until you personally click Approve & Send on that specific draft. There's no auto-send setting, anywhere, on any plan.
Does it just categorize, or does it actually do things?
Both. Every email gets a category and priority, but Cevron also decides whether it needs a task, extracts real meeting details, drafts a reply, and pulls out the business signal underneath, all from that same read. You review and approve; Cevron does the finding and drafting.
How does the AI Assistant work?
Ask a real question in plain language, like "who hasn't replied this week," and it pulls together your emails, tasks, meetings, and contacts to answer, with suggested next steps you can act on with one click. It's on Professional and Business plans.
Can AI make mistakes?
Yes, sometimes. Every AI decision carries a confidence score and its reasoning, so you can judge it rather than just trust it. Low-confidence reads get flagged for review instead of acted on silently.
Does the AI get smarter about my business over time, or is it the same for everyone?
Both, in a way you can see. Declare your business type once and every feature reasons through that lens immediately. Beyond that, correct the same category or sender twice and Cevron offers to turn that correction into a visible, editable rule, not silent retraining you can't inspect.
How Cevron compares
Why not just use ChatGPT or Gemini directly?
Generic AI only knows what you type into it, every conversation starts from zero. Cevron already knows your business type, your customer history, your writing style, and every open task and meeting before you ask anything, and reasons through the lens of the specific kind of business you run.
How is this different from Superhuman or Shortwave?
Those tools make your inbox faster to sort through. Cevron finishes the work inside it: drafting the reply, extracting the task, pulling the meeting details, all from the same read that categorized the email. Sorting faster and doing the work are different products.
Privacy & security
Is my data private?
Your email content is never sold and never used to train AI models (ours or our provider's). Every record is isolated to your workspace at the database layer, so there's no path for one customer's data to appear in another's.
Is my email content used to train AI models?
No. Not by Cevron, and not by our AI provider. Your email generates your summaries and drafts, and nothing else.
Can I disconnect any time?
Yes. Disconnecting Gmail revokes your tokens with Google immediately and destroys them on our side, no waiting period.
What happens to my data if I cancel?
Deleting your account removes your stored email content and AI results with it. Disconnecting Gmail alone revokes your tokens and stops syncing, without deleting your account.
What if I don't trust an AI to touch my email?
Cevron can't delete, archive, or modify anything in your mailbox, it only ever requests two Gmail permissions: read, and send-only-when-you-click. And every category, priority, task, and meeting it creates carries a confidence score and a stated reason, so you can check its work instead of taking it on faith.
Is this safe for a regulated or client-sensitive business, like healthcare, finance, or an agency?
Your email content is never sold and never used to train any AI model, ours or our provider's. Every workspace's data is isolated at the database layer, there's no code path for one customer's data to reach another's. For a formal security review, send the questionnaire to hello@cevron.app or see the full permissions breakdown on the Security page.
Plans & billing
What happens after the trial?
If you haven't picked a plan, your workspace pauses, nothing is deleted. The moment you choose a plan, everything picks up exactly where it left off.
What plans are available?
Starter, Professional, and Business. Starter includes a 7-day free trial; Professional and Business are purchased directly. See the pricing page for the exact limits on each.
Teams
Does it support teams?
Yes, on the Business plan: invite teammates, assign built-in or custom roles, choose which connected inbox each person can see, assign emails, and leave internal notes on a thread. Starter and Professional stay single-user, with up to 3 inboxes on Professional.
How do team roles and permissions work?
Business workspaces get built-in and custom roles across 8 permissions, including whether a teammate's drafted replies need your approval before sending or can go straight out. Set that per role in Automation settings.
Still stuck? See the pricing FAQ or contact us.

Stop managing email. Start managing your business.
Connect Gmail and see your first prioritized day in about four minutes.
7-day free trial. No credit card. Connect Gmail in about 4 minutes.